Questions before ordering
Frequently asked questions
Will the company know it was checked?
We use visible public information and customer-provided identity evidence. We do not contact the company as part of the standard review.
What if you cannot identify one company?
We pause the turnaround clock and request clarification. If the supplied information still cannot identify one company, the service follows the cancellation and refund policy rather than pretending a review was completed.
What if a public source is blocked or unavailable?
We record the source attempted and the access limitation. A source-access failure is not treated as a negative fact about the company.
How current is the report?
The report records the access date. Registration details can change after research, so it is a dated identity snapshot, not permanent certification.
What does the supplemental update include?
One update requested within three calendar days may add identity evidence for the same company. It cannot add another company or expand into transaction analysis.